SHIPPING POLICY

IS SHIPPING FREE?
Shipping is free all over India for selected products. For some products, you have to pay for shipping. For international addresses, we do charge shipping amounts depending upon product type and its weight.
 
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many warehouses located in India and we will do everything we can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 3-8 days for your order to arrive.
International shipping can take an estimated 4-6 weeks due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates. 
CAN I TRACK MY ORDER?

YES, you will receive the AWB number (within 1 - 2 days) once you place an order. You can track your order on our Tracking Page with the help of an AWB number. If still, you face an issue in tracking your orders the contact us at: support@kicksandkicks.in
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the different warehouses, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible.
 
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at any place, sent back, or even lost during the delivery process, we apologize! In cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations. 
WILL I BE CHARGED FOR CUSTOMS? (Applicable for International Addresses only)
Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.